Great News for Air Travelers: There’s a Movement for Disabled Access
Posted October 7th, 2011 in airlines, general news and helpful informationWelcome to Disabled Travelers, and here’s hoping fall has reached your home, wherever it may be!
This is Si, and I’m back with another blog post: this week, we’re delving into news from the airline industry.
This is often a mixed bag, but there’s some great changes on the horizon: an international movement is building up to make airports more accessible, airlines more responsive, and the websites for both a lot easier for disabled visitors to navigate.
This is a natural next step after the big push for a Passenger Bill of Rights!
There have been a lot of encouraging developments lately, so let’s take a peek.
London Gatwick Website First to Meet Disability Travel Gold Standard: London is one of the most beloved travel destinations for visitors from America and all sorts of other places, so it’s great to see London Gatwick, one of the two local international airports, embracing diversity by striving to meet the “user friendliness” standards reviewed by Reduced Mobility Rights. RMR is a disability watchdog group helping to make sure that airports throughout the UK display information relevant to disabled travelers in a complete, concise, and helpful way. Let’s hope other UK airports follow suit soon.
Proposal: Make Airline Kiosks, Sites Accessible to Disabled: A plan by the U.S. Department of Transportation will establish guidelines for airlines to follow in expanding accessibility for the blind within their reservation and check-in functions. All the other content of airline sites would have to be upgraded as well, over a period of about a year. Once you reach the airport, you’d be treated to accessible boarding passes and luggage tags with Braille lettering, as well as more audio messaging in kiosks and airports. New screens will also be installed at an accessible height for wheelchair users.
A Call to Action from Disabled Travelers
Now, it’s great to see that the rest of the world is working hard on accessibility issues, but for those of us in the U.S., most travel is going to take place right here within the lower 48. So, bear in mind that the Transportation Department proposal above isn’t out of the woods yet. There’s a lot of backlash from lobbyists, those well-paid, ever-present folks always trying to help big businesses get off light with their social responsibilities.
The new rules have just been published in The Federal Register, which means that the 60-day period for public comment has just begun. You can head over to Regulations.gov to submit your comment. The search function is a bit counterintuitive, so here’s a direct link: Nondiscrimination on Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports. If that doesn’t work for you, you can actually find it on the front page search feature by selecting “Proposed Rule” and typing “kiosk” in the search box. Either way, this will give you the chance to make your comments heard.
Now, you don’t get to see what others have commented or how many people have done it, but if we all do our part, these important new rules are all the more likely to become part of the air travel scene. So this is Si, signing off and encouraging you to dash off a comment and tell your family and friends. Let’s work together to make air travel a safer, more accessible experience for everybody. Until next time, Disabled Travelers!
Si