DisabledTravelers.com Travel Blog

This comes from the Jane’s Airport Group Website and written by By Alan Osborn and Ben Vogel:

A new era in the treatment of disabled travellers at European airports will begin on 26 July 2008, when EU Regulation 1107/2006 comes into force. This will grant a number of extra rights to passengers of reduced mobility (PRM) and impose new responsibilities on airport managers.

Airlines and travel companies are already subject to important requirements under the regulation – since July 2007, for instance, it has been illegal to refuse bookings from disabled passengers. From this July, however, Europe’s airports will be legally obliged to undertake duties that either did not exist at all in the past or that were previously handled by airlines and others. Thus all European airports with traffic of more than 150,000 passengers a year will be required to assist, free of charge, PRM (a category including many elderly people as well as the disabled) all the way from arrival at the terminal to emplaning and vice versa at the destination.

Airport personnel will have to be properly trained in disability awareness and handling. This could be a major task: according to the European Commission (EC), around 10 per cent of the EU population has reduced mobility. [more]